At L.B. Bohle, service does not end with delivery. We support you in every phase of the machine life cycle - with customised solutions, reliable support and a team that really understands your processes.
The pharmaceutical industry is one of the world's top sectors with the highest growth rates: As a service partner to major manufacturers, the L.B. Bohle team is therefore present wherever production lines for pharmaceutical solids are located.
Our service often starts before the purchase of a machine or a complete system and goes far beyond commissioning, maintenance and spare parts supply throughout the life cycle of the machine.
This is why we have established a multi-level, global service network: Development hotspots with technology centres or service centres, sales representatives with certified service and pure sales representatives, all of whom can access the global service team and direct contacts at any time.
Sustainable service for products and services
The satisfaction of our customers is a decisive quality feature of our work. L.B. Bohle stands for comprehensive and sustainable service for our products and services:
We stand for
- Short response times
- Qualified personnel
- Commitment
- Appreciation
- Sustainability
- Continuous improvement
GMP-compliant qualification DQ / IQ / OQ / PQ
We offer the implementation and creation of documents for the qualification of our systems. For the most part, this qualification is carried out when the machine is manufactured in the factory. The qualification can be customised to the customer's requirements.
DQ (Design Qualification)
Documented proof of the regulations, performance data and specifications taken into account during planning.
IQ (Installation Qualification)
Documented proof that the machine is manufactured in such a way that plans, regulations, performance data and specifications are complied with.
OQ (Operations Qualification)
Documented proof that the functions of the system fulfil the production requirements. (initial calibration, manual operation, automatic operation, error messages)
Computer validation according to GAMP 5
The GAMP 5 guideline describes the various development stages of a PLC and / or a computerised control system, starting from the requirements specification through to qualification using the V-model (Life Cycle Model). This Documentation is offered by L.B. Bohle as an option and supports the customer in the Validation of the overall system.
Electronic Batch Record according to 21 CFR Part 11
The software used can optionally be configured to meet the requirements of FDA Directive 21 CFR Part 11. The associated Documentation describes the implementation of the individual points of the directive and documents the proper installation of the software in the machine.
Get in touch now
Are you interested in a service order, maintenance, commissioning, spare parts or a Machine Upgrade? Then please contact us, we will be happy to provide you with reliable support.
Hendirk Niestert
Manager Global Customer Service
E-mail: inquiry@lbbohle.de
Telephone: +49 2524 93 23 0
